Effective Date:

Jan 1st, 2025

SMS Messaging Terms & Compliance


1. Program Description

This messaging program sends appointment confirmation and reminder messages, as well as occasional marketing and promotional messages, to customers who have booked an appointment with Abe's HVAC/R through our website at Www.abeshvac.online, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, customer support communications, and promotional offers related to our services.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call (248) 677-6262 during business hours.

4. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction:

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For details on how we handle your data, please refer to our Privacy Policy: https://Www.abeshvac.online/privacy

About Us – Our Mission

At Abe’s HVAC/R, we believe comfort should never be compromised. Our team of certified HVAC and refrigeration specialists is dedicated to keeping your home or business running smoothly all year long. We deliver reliable heating, cooling, ventilation, and refrigeration services with honest work, modern tools, and a customer-first mindset. Whether you need fast repairs, energy-efficient upgrades, or routine maintenance, we are here to provide dependable service and long-lasting solutions you can trust.

Contact Us

20361 Middlebelt Rd ste 6, Livonia MI 48152

(248) 677-6262

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